This week we dive into Step 3: Managing Expectations and investigate why one of the most important things a security professional can do is to give the senior team the PERCEPTION that you're in CONTROL of the situation. Reality means little, perception means everything.

A couple of the topics covered include:

• Why managing expectations around security is hard
• How to provide context about what a security program is about
• The 3 most important ideas to convincing someone you have your act together.

This is the first of 3 podcasts that will be devoted to Step 3, which is the last task in the planning section.

Running time: 6:35

Intro music is Jungle, and we send you on your merry way with Alice Cooper's "School's Out."

Direct Download: 07_Pragmatic_CSO_Podcast_7.mp3 [1]

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Photo credit: Chris Campbell [3]