This week we wrap up our stop in Step 3: Managing Expectations by talking about the long term plan. The first step of the managing expectations presentation is all about providing the context of the program and educating the senior team about why it's important. Then next step is about triage. Based on the baseline, what are the most important things that need to be tackled RIGHT NOW. Finally, we are in a position to start accepting responsibility for the long term success of the security program and ensure they senior team understands YOU are accountable for it's results. This final aspect of the presentation is all about mapping out the next few steps, setting milestones and starting to make those deposits in the credibility bank.

Running time: 5:22

Intro music is Jungle and I sign off with Madness' "Our House," mostly because today is the first day of the NCAA basketball tournament, so there is a lot of March Madness going around Incite Central.

Direct Download: 09_Pragmatic_CSO_Podcast_9.mp3 [1]

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Photo credit: Orfield Photography [3]